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FAQ

Most asked

If your question is not here, write to us — we answer the same day.

Product and scope

What does this software actually do?

It brings a flight school’s daily operations and training records into one system: building and publishing the daily flight plan, student syllabus progress, weight and balance, evaluation forms, ground school and attendance, fleet eligibility, licence currency, reporting and notifications.

Is it suitable for an SHGM-approved ATO?

The product came out of the daily work of a Turkish ATO; the exercise codes, paper flight plan format, duty and signature row and SHT-FCL certificate fields were designed accordingly. The software itself is not an approval certificate — it helps you keep your records audit-ready.

Can I track general aviation (PIC) flights too?

Yes. PIC flights are planned separately from training flights. The student’s purchased hour balance is tracked and actual time is deducted from it; the remaining balance shows on the planning screen.

Can I record simulator hours?

Yes. A simulator is defined as a vehicle class; planning and time tracking work exactly as they do for aircraft, only the weight and balance form is not requested.

What languages does it support?

Turkish and English. Each user picks their own, and notifications and exports are produced in the recipient’s language.

Can I switch off modules I do not need?

Yes. Unused modules are hidden from the menu, so the team only sees the screens that are useful to them.

Setup and migration

How long does setup take?

A cloud installation opens the same day. Fleet, syllabus and role definitions usually take a day. Migrating historic data takes a few days depending on how your files are laid out; most schools are fully across within two weeks.

Do you migrate our existing spreadsheets?

Yes, migration is included in the price. We move students, instructors, aircraft, syllabus and historic flight records out of your files.

Do you train our team?

Yes. Remote training sessions are included in the ATO and Enterprise plans, and Enterprise can include on-site training. Role-based usage guides are also built into the system.

Can we install it on our own server?

No. The software runs only on infrastructure we operate; we do not do on-premise installations. In return your data is held in a data centre in Türkiye and all of it stays available to you at any time.

Does our current way of working stop during migration?

No. Rather than running in parallel, we recommend switching to one system from a chosen date, with everything up to that date already migrated and waiting.

Price and contract

How is the price set?

By fleet size. The number of students, instructors and users does not affect it.

Is there a trial?

Yes. You work for two weeks free in a demo account set up with your own aircraft list and syllabus. If you continue, the same account goes live.

Is a commitment required?

No. On monthly billing you can leave any month. Annual payment includes two months free.

What happens to our data if we leave?

All of it is handed back as Excel files and a database backup. We do not hold data hostage.

Data and security

Where is our data stored?

In a data centre in Türkiye. Data is not transferred abroad. You can export all of it as Excel files and a database backup at any time.

What do we need to do about data protection?

Your school is the data controller for student and staff data; we act as a data processor. Processing terms are shared as an annex to the service agreement, and the system provides the records and export tools you need to meet your notification and retention obligations.

How does backup work?

Automatic backups are configured out of the box, and can be routed to your own storage.

Can we see who did what?

Yes. Every addition, change and deletion is kept in the audit trail with its user, timestamp and old and new field values.

Is any data sent to third parties?

We run no third-party fonts, analytics or advertising scripts on the site or in the product. If you enable WhatsApp notifications, only the message content is sent over WhatsApp.

Support

What channels and hours is support available on?

Email and WhatsApp, weekdays 09:00–18:00 Türkiye time, in Turkish or English. The ATO and Enterprise plans include a same business day response commitment.

Can we ask for a new report or field?

Yes. We review requests and add the ones that turn out to be generally useful; school-specific development is handled within scope on the Enterprise plan.

Do updates cost extra?

No. New releases are part of the subscription — announced in advance and applied without downtime.

See it with your own data

We set up a demo account with your aircraft list and your syllabus. Build your own daily plan in it, then decide.

No setup fee, no commitment. We usually get back to you the same week.